Frequently asked questions

Think you might like to get into Triathlon but not quite sure what it's about? You're not alone! Have a look below to some of the common questions we get asked. If you've got a question of your own, drop us a line on



Can I do a taster session before I join the club?

Yes. If you’d like to try out one of our training sessions before committing to join the club you can do this free of charge. Take a look at our weekly training schedule and decide which session you’d like to attend.

How can I book a taster session?

Taster sessions are booked through the Windrush forum – our online social platform.

  • Create a profile on the Windrush forum and login.

  • Our weekly training schedule are displayed in the events column on the right hand side of the forum home page (posted every Sunday evening/Monday morning). Click into the specific event item for a full description of that training session, including the time, location and maximum class numbers.

  • RSVP to the session you wish to attend – do this by clicking the “Will Attend" button. Please note, certain session are very popular (e.g: Spin on Wednesdays) and have a maximum number of participants (detailed in the event description). Before you RSVP, check that the class isn’t already full – you can see who has already signed up in the “Attending” panel underneath the RSVP panel.
    • Please note: Windrush is in the process of migrating to a new events booking system. Currently we are piloting three events on the new system. If the taster session you wish to complete is part of the pilot you will not have the ability to RSVP. Simply follow the instructions on the event to register on the new system and book your taster.
  • Come to the session! – When you arrive at the session tell the person at reception that you are with Windrush and they will direct you to where the pool/studio etc. is. At the start of session be sure to introduce yourself to the Windrush coach (usually wearing a black Windrush t-shirt) so they are aware you are doing a taster session and you won’t have to pay. Note: The only exception to this is Track on a Thursday – you’ll need to pay the track fee (£4.50) at reception but the coaching will be free. If you enjoy the session and decide you’d like to do more you’ll need to join as a member.

How do I join the club and pay my annual membership fee?

Click here to be guided though the registration process.

What is the Windrush Forum?

The Windrush forum is our online social platform where members can chat about their training, organise socials, plan Sunday bike rides and discuss all other manner of triathlon related things. Each new member creates their own profile page and is encouraged to join in the conversation threads – it’s a great way to get to know everyone and is the lifeblood of our club.

What’s the difference between making a profile on the forum and joining as a member?

Anyone is free to make a profile on the Windrush forum and all posts are public. This is to allow new potential members to see what’s going on (via the threads) and RSVP for their taster session. Creating a profile on the forum doesn’t mean you are a member of the club and aside from a taster session, non-members aren’t permitted to attend our training sessions without first joining.

To join the club you need to pay the annual membership fee (see below for pricing) which is paid in January (or through the year) and is valid until the end of the calendar year. Being a member allows you to access all of our training sessions (which operate on a pay-as-you-go basis) and gives you discounts at a range of local businesses.

How much does membership and the training sessions cost?

The annual membership fees are: £30 = Adults, £15 = Students, £5=Juniors. This is paid annually (usually in January) and valid until the end of the calendar year. From July onwards we offer half price membership (valid until the end of the calendar year): £15 = Adults, £7.50 = Students, £2.50 = Juniors.

Adult and student members can access our full training schedule at cost of £5 per session. The £5 fee is paid directly to the Windrush coach at the start of the session, so when you arrive at the session (for example the pool) tell the person on reception you are attending a Windrush session (or show them your membership card if you are already a member) and they will permit you entry. The only exception to this is Track (on Thursday evenings) where it's necessary to pay a £4.50 entrance fee and £2 to the Windrush coach.

Junior sessions are sold in term blocks. The only session which is pay-as-you-go are the weekly velodrome sessions which operate with a weekly payment to the velodrome directly. 

Why do I need to bring my membership card to training?

We will re-introduce physical membership cards* in 2018. There are a number of reasons for this:

  • In the case of an accident at a session, the coach has quick access to the member's emergency contact details if required
  • Having a physical card makes it quicker and easier for venue staff at our training sessions to identify Windrush members and grant them access

Having a physical card also reminds our members of the 10% discounts they can avail of at some local businesses (Intersport, Balfes, WestNorwood Therapies and Ocean Leisure). Find out more about membership benefits*2018 Membership cards will be available from early January 2018

I’m a beginner, is the club for me?

Yes! We’re a friendly club and cater to a mix of abilities – so if you’re new to triathlon, simply go at a pace you are comfortable with. For most swim sessions there are usually two ability groups (fast lane and improvers lane) so those who are less experienced can build their fitness and technique whilst the faster swimmers can work on their endurance. We run introduction to velodrome sessions on a regular basis and there are often beginner focussed rides (around Richmond park) on Sundays which are member organised and posted on the forum.

I’m good on the bike and at running but can’t swim properly, is triathlon for me?

Often there is one discipline which we are less competent – do not let this put you off! Many of our members had little or no swimming or cycling or running experience before joining. We cultivate a supportive atmosphere where members can build their confidence and their fitness in a supportive and fun environment. Take a look at the training section to find out more about our sessions and approach.

I’m training for an Ironman – is Windrush for me?

Yes. Windrush is also suitable for more experienced athletes who are working towards long distance events.

I have a physical limitation – can I join Windrush?

We are an open and inclusive club and try our best to accommodate everyone. If you are interested in the club and and have a physical limitation or other issue that would need to be taken into account, please contact our Head Coach via to discuss.

Can my son/daughter join Windrush juniors?

Windrush juniors is open to kids aged 8–15 and a full year’s membership is just £5. For information email

Got another question?

If there's anything else you'd like to find out about drop us an email